FAQs

1) What is Earthen Cookware cooking?
Earthen Cookware is also known as Clay Pot cooking. It is the process of cooking food in a pot made from unglazed, pure and natural clay.
2) What is Native Roots made up of?
Native Roots Earthen Cookware is made up of pure Indian clays which are rich in minerals and are carefully selected and harvested from specific areas. There are no chemicals or additives added.
3) Why should I buy Native Roots?
You would love to buy Native Roots if you are a nature lover coupled with a health enthusiast. Native Roots is made up from pure clay. And clay is the best material for cookware according to our Vedas as well as Ayurveda. Native Roots is eco- friendly, fully bio-degradable and renewable resource.
4) Can I keep the cookware directly on flame?
Yes. It is designed specifically for your gas stoves and can withstand the heat of the direct flame.
5) Can I use the cookware in microwave?
Yes. The use of special clay makes it microwave safe. Even our serving range can also be used in microwave.
6) Can I store my food in Native Roots cookware?
Yes. You can even store your food in refrigerator in our cooking & serving range. Do avoid extreme temperature changes like do not take a cold pot directly from the refrigerator and place it on the stovetop or in an extremely hot oven, it might crack.
7) How is Native Roots different from other cookwares?
Native Roots is completely natural and metal & toxins free. The biggest differentiator is that our products are “Unglazed”. We do not use, nor do we recommend you to use glazed utensils because glaze is a chemical material and proves to be toxic. Moreover, it destroys the very nature of clay which is being porous. Our research reveal that the clay pots are at their best when they are in their natural form and not coated with glaze. Another differentiator is that while using metal cookwares, a small amount of toxin leaches into your food due to friction between your spatula & utensil every time you cook.
8) Can I straight away start cooking on receiving my purchase?
You will need to season the cookware. It is of utmost importance and it’s Simple! Immerse your earthen pot along with the lid in water for 24 hours. This strengthens the pot and prevents it from cracking. In fact, we recommend you to soak the cookware as well as the lid in water for 10-15 minutes before cooking each meal for better results. Please note that this is not necessary but advisable.
9) Will cooking in clay pot leave in any stains on?
Yes, the base of the utensil will turn black on coming in contact with the direct flame which is a natural event. Also, the clay pot being porous in nature will soak the oil content during cooking or present in the food which will leave some stains. This is also natural since we do not use any glaze or chemical layer that prevents this from happening thereby damaging the basic nature of earthen cookware. There is nothing to worry about and you can continue using the utensil. All you need to ensure is that the clay pot is thoroughly dried post wash.
10) How do I clean the Native Roots cookware?
It is easy to clean! Just use hot water and a gentle non-abrasive cleaning pad. Do not use metallic scouring pads. Do not clean earthenware with a soap or detergent. Never soak earthenware in detergent, as it may absorb detergent and this may lead to this soaked detergent mixing with your food while cooking.
11) What do I do if my utensil smells of food even after washing with water?
To remove any food smell from earthen cookware or to clean the clogged pores, add salt / baking soda in the hot water and clean the cookware.
12) What should I do if I receive damaged product?
In the event you receive a damaged (cracked) product, you don’t have to ship the damaged product back to us. You only need to click on the “Returns” in the Order History of your account and e-mail us the pictures of the damaged product highlighting the issue. Out team will do the validation of your grievance /concern. And if the concern is found to be valid, we will immediately ship the replacement. It is important that we receive the pictures of the affected part of the product within 24 hours of receiving the delivery by you. Our e-mail id is info@nativerootsindia.com.
13) What will I do with the damaged product?
Don’t worry! Your replacement will reach you soon and you don’t have to ship the damaged product back to us. Since, our product is bio-degradable and renewable, it can be used in so many ways. You can plant flowers in it or you can grow some kitchen herbs in it. You can also use it like any other pottery product and paint it as a decorative piece for your shelves. The shallow bowls can be used for lighting up your entrance or drawing room with floating candles. Be Creative with our product and do let us know!